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Category: Frequently asked Questions (FAQ)

You will find the most frequently asked questions. Maybe yours is in here too!

What is CrakRevenue?

CrakRevenue is a CPA Network, born from the need of an internal stats and revenue tracking program for all of the traffic we manage. CR – an affiliate resource that allows partners to find the best products to monetize traffic, has evolved to become a powerful CPA platform.

With our extensive expertise running adult websites and affiliate campaigns, we can offer both Advertisers and Affiliates rewarding business opportunities and long lasting partnerships by linking them with our successful adult affiliate network, CrakRevenue.

After much testing, we have been able to open up the program to receive more applications so that everyone can take advantage of our high-performing platform.

CrakRevenue is made by affiliates for affiliates.

Read more here:

CrakRevenue.com

How to Make Money Online With Adult Traffic

What type of traffic is not allowed?

It is strictly prohibited to promote any CrakRevenue offers through spam, content locking, and other deceitful tactics. This includes, but is not restricted to: spam (via email, forums, comments and instant messenger), blind leading, direct-to-form promotion, link code hack and unauthorized landing page alteration.

Furthermore, please note that each provider has its own restrictions. You can see each offer’s terms and conditions here:

Read more here:

CrakRevenue Terms of Service

What if I need support or need tutorials?

It’s 95% guaranteed that the answer to your question is right here, in this knowledge base. We took a huge amount of time to build it, maintain it and provide very complete information to be able to answer most questions 24/7, 365 days per year, even when we are not there to answer.

So the first steps are definitely to browse into our knowledge base, the information is most likely here.

The support team communicates via the chat box available at the bottom right of the platform pages, and email (support@crakrevenue.com) only; that’s the fastest way for affiliates to talk with someone. But please don’t initiate multiple conversations, it will just slow down the whole process.

Please note that we do not use Skype.
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With about 4000 active affiliates, these are the most efficient ways to manage communications and assure a fast reply.

 

Do we have tutorials?

You want to know and understand how to use our platform efficiently? Check out our webinars and tutorials! Short and easy to understand, you’ll become a CrakRevenue master in no time after watching these!

Knowing your way around the platform

Everything about Offers:

Payout types

Browsing offers

Everything about Stats:

The stats panel

The origin of the conversion

Where is the conversion coming from?

Here’s What You Should Know About EPC

Tracking Made Easy with Global Postbacks

Everything about Payments:

What does ”carried over” mean?

Payment Terms

Crak’s Tools:

Survey generator

Native ads Generator

Smartlinks; a short tutorial

Everything you need to know about Smartlinks

What are Google Compliant Ads?

 

Hey! Got suggestions for our next tutorials? GREAT! Let us know your idea(s) at support@crakrevenue.com !

6 reasons why you didn’t receive your payment

Here are the main reasons why you didn’t receive your payment:

1. You haven’t reached your minimum payout yet.

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Your dashboard will indicate your current balance and your commission amount will be carried over until you reach your minimum payout.
When that’s the case, an invoice amount will be shown with the status Carried Over. All the carried over invoices that are not yet paid will be when the sum of all of them will reach the minimum payout amount.

2. It hasn’t been 30 days since the end of the period yet.

We pay Net 30 (bi-monthly)*. That means you get paid 30 days after the end of a period in which you reach your minimum payout.

There are two payment periods per month. The first starts on the 1st of the month and ends on the 15th. The second period starts on the 16th and ends on the last day of the month.

Example: If you reach your minimum payout during the March 1 to March 15 period, your payment will be sent on April 15.

3. You didn’t select a payment method in your profile.

4. You did not modify your billing information in time.

All Billing Information configuration & any modifications must be made at least 5 days before the end of the period, otherwise any due payment will be automatically postponed to the next payment period.

5. Your payment information is not accurate, complete, or valid.

6. (If you are using Paxum) The e-mail address or your Paxum account information you put is inaccurate/incomplete.

If your situation is different from the ones mentioned above and you haven’t yet received a payment, contact our Support team by chatting with us or at support@crakrevenue.com!

Check your payment terms here:

 

*Payment terms may vary from an affiliate to another.

What payment methods do you offer?

Currently, we pay in USD by Bitcoin, ePayService, Paxum, PayPal, and Wire (bank transfer).

ACH to be suspended as of November 1, 2022, until further notice.

Certain exceptions may apply, depending on your carrier, country, and/or financial institution.

As per our terms of service, the use of any method is done at the affiliate’s own risk and may be subject to additional fees, and delays.

Read more:

What is an ACH Payment and how does this Payment Method work?

CrakRevenue adds Paypal

Cashing / depositing CrakRevenue’s check

What is PPL, DOI and SOI?

A Pay Per Lead offer is an offer where you get paid each time a user performs a defined action.

For example, a PPL payout might mean you get paid anytime a user registers for free, fills out a form, or submits their e-mail.

More specifically:
SOI: single opt-in (the user simply submits his email address without confirming)
DOI : double opt-in (the user submits his email address and confirms within the mail he got)

PPL offers allow you to earn money faster, especially when compared to PPS programs.  However, PPL typically pays less each action. Furthermore, these offers usually have their CPA closely monitored by the provider because they are easy targets for fraudulent signups.

It’s important to remember, PPL is a Calculated Risk Arrangement for a sponsor. We’ll make it short and sweet by telling you that the “free” to “paid” ratio matters.  If the free leads you’re getting paid good money for aren’t converting on the sponsor’s end (to paid members), well, enjoy the PPL opportunity while it lasts…

For additional terminology and key performance indicators for measuring success, please see:

All About Media Buying  Part 2 – Traffic Monetization

5 Tips to Making More Money Like a Pro with PPL

A CRASH COURSE GUIDE TO PAY-PER-LEAD PPL

What is the minimum payout and the terms of payment?

  Remember: The minimum payout is $100 for ACH, ePayService, Paxum and PayPal, and $500 for BitCoin and Wire transfers.

There are two payment periods per month. The first starts on the 1st of the month and ends on the 15th. The second period starts on the 16th and ends on the last day of the month.

Please note that if a payment date falls on a week-end, payments will be processed the Friday before.

Here are the 3 available terms of payment:

Net 30 (Bi-monthly)

  • The affiliate is paid 30 days after the end of the payment period in which he reached his minimum payout.
  • Payment dates: the 15th and the last day of the month.

For example: If you reach your minimum payout during the May 1 to May 15 period, your payment will be sent on June 15. 

If you reach your minimum payout during the June 16 to 30 period, your payment will be sent on July 31st.

Net 15 (Bi-monthly)

  • The affiliate is paid 15 days after the end of the payment period in which he reached his minimum payout.
  • Payment dates: the 15th and the last day of the month.

For example: If you reach your minimum payout during the May 1 to May 15 period, your payment will be sent on May 31st. 

If you reach your minimum payout during the June 16 to 30 period, your payment will be sent on July 15th.

Net 7 (Bi-monthly)

  • The affiliate is paid 7 days after the end of the payment period in which he reached his minimum payout.
  • A minimum of 500$ must have been reached to send a payment, even if the affiliate choses a smaller minimum payout in his preferences.
  • Payment dates: the 7th and the 22nd.

For example: If you reach your minimum payout during the May 1 to May 15 period, your payment will be sent on May 22nd. 

If you reach your minimum payout during the June 16 to 30 period, your payment will be sent on July 7th.

N.B. Dates highlighted in green represent a period, and dates circled in black represent the payment date. Please note that any payment will require a transfer delay of minimum 48 business hours.

IMPORTANT NOTE: Any Billing Information configuration & any modification must be made at least 5 business days before the end of the period, otherwise any due payment will be automatically postponed to the next payment period.

How can I change my payment terms to get paid faster?

To change your payment terms to Net15 (bi-monthly) or Net7 (bi-monthly), you need to qualify for it, and be able to demonstrate your traffic’s quality, for at least the past month.

What do we check when we analyze your traffic?

  1. The amount of clicks/conversions you have generated (ALL TIME and BY OFFER).
  2. Your traffic’s conversion ratio (it’s nice to get leads, but the business has to be profitable for all parties, the leads must convert into spending in a reasonable proportion).
  3. Your sources of traffic.

You are always welcome to tell us more details about your promotion methods and traffic sources; it can help to have better chances to be approved on faster payment terms.

CrakRevenue Maintenance Session – Monday April 29th 2019

CrakRevenue’s platform will be taken offline for a scheduled maintenance on April 29, 2019 between 11AM and 5PM Eastern Time (GMT-4)

Rest assured that all your data will continue to be recorded while we proceed with the operation including, but not limited to your clicks, leads and sales.

Don’t hesitate to reach out to our support team should you have any further questions about this.

Thank you, in advance, for your understanding.

Help me find the best offers

If you have traffic from multiple geos and it’s not easy for you to dispatch the traffic in the optimal combinations geos / offers, your best option is probably to use a smartlink. They are ”buckets” of our best converting offers. They contains between 50 and 300 different offers that are auto-optimized according to the location of the visitor and the device he is using.

Here is the link to generate your personalized Smartlink.

However, if you are looking for individual offers to promote, click on the following button to try our Traffic Qualifier and find the best offer suited for your traffic! ?

Offer Finder

 

I will give you one more tip… Our Top Offers are clearly identified with a star in our lists of offers.

Get your links ready and happy promoting! 

Country Restrictions by Payment Method

Please note some payment exceptions apply according to your selected payment method and country location. If you reside in one of the countries below, we are unable to pay you using the selected payment method.

Bitcoin restrictions (countries not accepted):

*Payments can not be sent to countries with economic sanctions from Canada or the US:

Belarus
China
Haiti
Iran
Iraq
Lebanon
Libya
Mali
Myanmar
Nicaragua
Central African Republic
Democratic Republic of Congo
Democratic People’s Republic of Korea
Russia
Somalia
Sudan
south sudan
Sri Lanka
Syria
Ukraine
Venezuela
Yemen
Zimbabwe

Paypal restrictions (countries accepted):

  • Australia
  • Canada
  • France
  • Germany
  • Hong Kong
  • United Kingdom
  • United States of America

Wire restrictions (countries not accepted):

  • Cuba
  • Iran
  • North Korea
  • Syria
  • Venezuela

Heads up, these regions will not be available for listing on the platform, given the industry’s restrictions, for both the affiliate and their bank/institution.

**Some banks don’t accept Wire transfers from Canada, paid in USD, so take the time to verify your bank’s terms before selecting this payment method.

Paxum (countries not accepted):

(Click here for Paxum’s customer support)

  • Burma (Myanmar)
  • Cuba
  • Iran
  • Iraq
  • Liberia
  • Libya
  • N. Korea
  • Rwanda
  • Sudan
  • Syria
  • Zimbabwe
  • Also, any country under UN trading embargo or OFAC sanctions

ACH restrictions – *CURRENTLY UNAVAILABLE*

See this article for the countries and currencies available for ACH payment.

**Affiliates either from, or with banks/institutions in, the following countries will not have this option available for payouts:
– Cuba
– Iran
– North Korea
– Russia
– Syria
– Ukraine
– Venezuela

*Special note for payments going to Canada: If your bank’s institution number only has 3 digits, please add a 0 at the beginning to meet the 4 digits requirement (e.g., 0XXX); and 9-digit account number. (0XXX XXXXX)

It’s important to note that Wire exceptions are regularly changing. Please contact your financial institution to ask about their own restrictions before selecting one of them. Here are some questions to ask:

Do you accept transfers coming from a Canadian bank?

Do you accept USD?

Is your e-wallet, banking information, or address, listed under someone else’s name? Regardless of the method, your best bet would be to check with that individual. They may know more than we do since it’s their account we’re talking about! Remember we cannot be responsible for the funds following the completion of a payment, especially if the account is for someone else.

ePayService restrictions:

Available in most countries, except for:
Afghanistan
Congo, Democratic Republic
Cuba
Iraq
Iran
Ivory Coast
Kenya
Lebanon
Liberia
Libya
Macedonia
Myanmar
Nigeria
North Korea
Pakistan
Palestinian Territory, Occupied
Somalia
Sudan
South Sudan
Syrian Arab Republic
Venezuela
Yemen
Zimbabwe

*In addition, accounts cannot be opened to users from any of these regions, if the account holder cannot confirm residence elsewhere:
Crimea, Russia
Donetskaya/Luganskaya districts, Ukraine
Pridnestrovie, Moldova.

Read more:

What is an ACH Payment and how does this Payment Method work?

CRAKREVENUE ADDS ePayService

Payment not received yet; what are the delays per payment methods?

The actual payment may, or may not, occur on the scheduled payment date, depending on the method.

Here is an approximation, for each of our payment methods:

ACH: For Canada/US*, Up to 1 business day, or more. Other countries, 1 – 10 business days
Bitcoin: Usually same day
ePayService – Usually same day, up to 48h (2 business days)
Paxum: Usually same day, up to 48h (2 business days)
PayPal: Usually same day
Wire: 1 – 10 business days,

You can always check out this article for more information on payments.

Just remember these do not reflect additional delays that may be caused due to unforeseen circumstances otherwise out of our control, as a result of, but not limited to, local laws, bank processing standards, additional verification, shipping times, local holidays, server status, and check shipping times.

Weekend payments: Since payments are done manually, we will try to get payments done on the day listed on your dashboard! If the 15th/last day of the month falls on a weekend, it is important, however, to keep in mind that even though we will try to pay on the Friday before a weekend payment date, payments may only be done as per the regular schedule, on the following Monday

*Any transfer to accounts ultimately linked to Payoneer accounts will be returned. Additional delays may apply. To avoid these delays, we suggest a new payment method or ACH account be added immediately, if possible.

Is your e-wallet, banking information, or address, listed under someone else’s name? Your best bet would be to check with that individual. They may know more than we do since it’s their account we’re talking about! Remember we cannot be responsible for the funds following the completion of a payment, especially if the account is for someone else.

Read more:

What is the minimum payout and the terms of payment?

Are there any payment restrictions?

Where can I see my paid amount and my payment history?

Default Offers Domain Update (May 21, 2020)

On May 21, 2020, the default domain of our Live Cam Widget has changed from lcwfabt1.com to camiocw.com.

This change is part of a routine process that has been put in place to ensure that our affiliate links remain “fresh” and receive a higher reach.

Therefore, we highly recommend updating your Live Cam Widget code in 3 simple steps for maximum exposure:

  1. Visit https://affiliates.crakrevenue.com/ and log into your account
  2. Go to the Live Cam Widget page. 
  3. Customize your Live Cam Widget and grab the new code. 

Rest assured, all links generated prior to May 21, 2020 will continue to work, but we highly recommend an update to optimize your campaigns’ efficiency.