It’s 95% guaranteed that the answer to your question is right here, in this knowledge base. We took a huge amount of time to build it, maintain it and provide very complete information to be able to answer most questions 24/7, 365 days per year, even when we are not there to answer.
So the first steps are definitely to browse into our knowledge base, the information is most likely here.
The support team communicates via the chat box available at the bottom right of the platform pages, and email (firstname.lastname@example.org) only; that’s the fastest way for affiliates to talk with someone. But please don’t initiate multiple conversations, it will just slow down the whole process.
Please note that we do not use Skype.
With about 4000 active affiliates, these are the most efficient ways to manage communications and assure a fast reply.
Do we have tutorials?
You want to know and understand how to use our platform efficiently? Check out our webinars and tutorials! Short and easy to understand, you’ll become a CrakRevenue master in no time after watching these!
Knowing your way around the platform
Everything about Offers:
Everything about Stats:
Where is the conversion coming from?
Here’s What You Should Know About EPC
Tracking Made Easy with Global Postbacks
Everything about Payments:
What does ”carried over” mean?
Everything you need to know about Smartlinks
What are Google Compliant Ads?
Hey! Got suggestions for our next tutorials? GREAT! Let us know your idea(s) at email@example.com !